“`html

body { font-family: sans-serif; line-height: 1.6; margin: 0 auto; max-width: 800px; padding: 20px; }
h1, h2, h3 { color: #333; }
h2 { border-bottom: 2px solid #eee; padding-bottom: 5px; margin-top: 30px; }
h3 { color: #555; margin-top: 20px; }
strong { font-weight: bold; }
ul, ol { margin-left: 20px; }
li { margin-bottom: 10px; }
p { margin-bottom: 10px; }
code { background-color: #f4f4f4; padding: 2px 4px; border-radius: 4px; }
pre { background-color: #f4f4f4; padding: 10px; border-radius: 4px; overflow-x: auto; }
.note { background-color: #e6f7ff; border-left: 5px solid #3366ff; padding: 15px; margin: 20px 0; border-radius: 4px; }
.screenshot { border: 1px solid #ddd; padding: 5px; margin: 15px 0; display: block; max-width: 100%; height: auto; }
.button-link { display: inline-block; background-color: #007bff; color: white; padding: 8px 15px; text-decoration: none; border-radius: 5px; margin-top: 10px; }

How to Fix Elementor Counter Not Working

The Elementor Counter widget is a brilliant tool for showcasing impressive statistics on your website. Whether it’s the number of happy clients, successful projects, or years in business, a well-animated counter adds a dynamic and engaging touch to your pages. But what happens when your Elementor counter not working as expected? You’re not alone! Many users encounter issues where the counter either doesn’t animate, displays incorrect numbers, or simply doesn’t appear.

Don’t worry, we’re here to help! As experts in web development and SEO at Hostinger and Elementor, we understand how frustrating these roadblocks can be. This comprehensive guide will walk you through various troubleshooting steps, from simple checks to more advanced solutions, ensuring your Elementor counter works perfectly every time. By the end of this article, you’ll be able to diagnose and fix most common problems, getting your stats back on track and your website looking professional.

Understanding Why Your Elementor Counter Not Working

Before we jump into solutions, it’s helpful to understand the common culprits behind an Elementor counter not working. Identifying the root cause can save you a lot of time.

• Caching Conflicts: Both server-side and browser caches can prevent updated JavaScript from loading, freezing your counter.
• Plugin/Theme Conflicts: Other plugins or your theme might be loading conflicting JavaScript or CSS, interfering with Elementor’s scripts.
• Elementor Core Issues: Outdated Elementor versions or internal bugs can cause widgets to malfunction.
• JavaScript Errors: Errors in your website’s JavaScript can block the counter’s animation.
• CDN Issues: If you’re using a CDN, it might be serving old or cached versions of your files.
• Server Resources: In rare cases, insufficient server resources can affect script execution.

Step-by-Step Solutions: How to Fix Elementor Counter Not Working

Let’s systematically go through the fixes. We recommend starting with the simpler solutions and moving to the more complex ones if the issue persists.

Solution 1: Clear Caches and Test Your Elementor Counter

This is the golden rule of troubleshooting WordPress and Elementor. Caching is fantastic for performance but can be a major headache during development or when updates are made. When your Elementor counter not working, clearing the cache should be your first action.

A. Clear Elementor Cache

1. Log in to your WordPress dashboard.
2. Navigate to Elementor > Tools.
3. Under the General tab, click the Regenerate Files & Data button.
4. Then, go to the Synch Library tab and click Synch Library.
5. Click Save Changes.

This empties Elementor’s internal cache, ensuring it’s loading the most recent version of your content.

B. Clear Server/Plugin Cache

If you’re using a caching plugin like WP Super Cache, WP Rocket, LiteSpeed Cache (common with Hostinger plans), or others, clear its cache:

1. Go to your caching plugin’s settings within WordPress.
2. Look for an option like “Clear Cache,” “Purge All Caches,” or “Delete Cache Files.”
3. Confirm the action.

For Hostinger users with LiteSpeed Cache, you can typically find this under LiteSpeed Cache > Dashboard or a dedicated “Purge All” button in the WordPress admin bar.

C. Clear Browser Cache

Your browser also stores local copies of files. A hard refresh or clearing browser cache can help.

• Windows/Linux: Ctrl + F5 (hard refresh) or Ctrl + Shift + R.
• Mac: Cmd + Shift + R.
• Alternatively, go to your browser settings (e.g., Chrome: Settings > Privacy and security > Clear browsing data) and clear “Cached images and files.”

After clearing all caches, revisit your page to see if the Elementor counter not working issue is resolved.

Solution 2: Update Everything (Elementor, Theme, Plugins, WordPress Core)

Outdated software is a common cause for unexpected behavior. Ensuring everything is up-to-date can resolve compatibility issues that might be making your Elementor counter not working.

1. Backup Your Website: Always, always perform a full backup before updating. This is crucial for recovery if something goes wrong. Hostinger users can easily create backups via hPanel.
2. Update WordPress Core: Go to Dashboard > Updates and update WordPress if a new version is available.
3. Update Elementor and Elementor Pro: In your WordPress dashboard, navigate to Plugins > Installed Plugins. Check for available updates for “Elementor” and “Elementor Pro” and update them.
4. Update Your Theme: Go to Appearance > Themes. If your theme has an update available, update it. If you’re using a child theme, ensure your parent theme is updated.
5. Update All Other Plugins: In Plugins > Installed Plugins, update any other plugins with pending updates. Prioritize essential plugins first.

Once all updates are complete, clear all caches again (as in Solution 1) and check your counter.

Solution 3: Check for Plugin and Theme Conflicts

A common reason for an Elementor counter not working is a conflict with another plugin or your active theme. This often happens due to conflicting JavaScript libraries or CSS rules.

A. Isolate the Conflict by Deactivating Plugins

1. Backup Your Website: Seriously, do this before deactivating plugins.
2. Go to Plugins > Installed Plugins.
3. Deactivate all plugins except Elementor and Elementor Pro.
4. Clear all caches (Elementor, server-side, browser).
5. Visit the page where your counter is located.
6. If the counter works: One of the deactivated plugins is the culprit. Reactivate them one by one, clearing cache and checking the counter after each activation, until you find the conflicting plugin.
7. Once identified, consider finding an alternative plugin or contacting the plugin developer for a fix.

B. Test with a Default WordPress Theme

If deactivating plugins didn’t solve the “Elementor counter not working” issue, your theme might be the problem.

1. Backup Your Website: Critical step.
2. Go to Appearance > Themes.
3. Activate a default WordPress theme like “Twenty Twenty-Four” or “Twenty Twenty-Three.”
4. Clear all caches.
5. Check your counter.
6. If the counter works: Your theme is causing the conflict. Contact your theme developer for support or consider switching to a more Elementor-compatible theme (like Hello Elementor, Astra, GeneratePress, Kadence).

Solution 4: Verify Elementor Settings and Experiments

Elementor has various settings that can affect how widgets render. Sometimes, an experimental feature might interfere.

A. Enable “optimized DOM Output” (or disable if recently enabled)

While generally beneficial, certain experimental features can sometimes cause issues. This might influence why your Elementor counter not working.

1. Go to Elementor > Settings > Experiments.
2. Look for the ‘Optimized DOM Output’ experiment.
3. Try switching its status (if it’s Active, set it to Inactive; if Inactive, try setting it to Active).
4. Click Save Changes.
5. Clear all caches and retest.

B. Check Elementor’s Global Settings for Scripts

Ensure that Elementor’s essential scripts aren’t being inadvertently blocked.

While less common for the counter widget specifically, it’s good to ensure no odd configurations are present.

1. Navigate to Elementor > Settings.
2. Review all tabs, especially Advanced, to ensure no options are enabled that might aggressively defer or remove Elementor’s core JavaScript files. Generally, leaving these at their default settings is best unless you know exactly what you’re doing.

Solution 5: Check for JavaScript Errors in Your Browser Console

If your Elementor counter not working, there might be JavaScript errors preventing its script from running. Your browser’s developer console is your best friend here.

1. Open the page with the broken counter in your browser.
2. Right-click anywhere on the page and select “Inspect” (or “Inspect Element”).
3. Go to the “Console” tab.
4. Look for any red error messages. These indicate JavaScript errors.
5. What to do with errors:
   • If the error points to a specific plugin or theme file, that’s likely your culprit (refer back to Solution 3).
   • If it’s an Elementor-related error, ensure Elementor is updated and caches are clear.
   • Sometimes, errors from unrelated scripts can halt the execution of all subsequent scripts, including the counter.

For more details on using browser developer tools, refer to your browser’s official documentation (e.g., Chrome DevTools Console).

Solution 6: Manually Re-add the Elementor Counter Widget

Sometimes, a widget might get corrupted during a save or update. Deleting and re-adding it can fix the issue.

1. Edit the page with Elementor.
2. Locate the section containing the non-working counter.
3. Right-click on the counter widget handle and select “Delete.”
4. Drag a new “Counter” widget from the Elementor sidebar into the desired location.
5. Configure the counter again with your desired numbers and settings.
6. Update the page.
7. Clear all caches and recheck.

Solution 7: Server-Side Troubleshooting

While less common for an Elementor counter not working, server-side issues can sometimes play a role, especially if you’re experiencing site-wide performance problems.

A. Review Error Logs

PHP error logs often contain clues to conflicts or server-side problems.

1. Access your error logs:
   • Hostinger Users: Log in to hPanel, navigate to your website, then go to File Manager. You might find logs in public_html/error_log, wp-content/debug.log, or a dedicated ‘logs’ folder.
   • Alternatively, enable WordPress debugging by adding the following to your wp-config.php file (just above the /* That's all, stop editing! Happy publishing. */ line):

     define( 'WP_DEBUG', true );
     define( 'WP_DEBUG_LOG', true );
     define( 'WP_DEBUG_DISPLAY', false );

     This will create a debug.log file in your wp-content directory.

2. Analyze the logs: Look for any recent errors, especially “Fatal errors” or “Warnings” that mention Elementor, other plugins, or your theme. These can guide you to a conflicting script.

B. Increase PHP Memory Limit

Insufficient PHP memory can sometimes cause scripts to fail. While usually more evident in Elementor editor loading issues, it’s worth checking.

1. Access your wp-config.php file: Via FTP/SFTP or your hosting File Manager.
2. Add or modify the following line above /* That's all, stop editing! Happy publishing. */:

   define( 'WP_MEMORY_LIMIT', '256M' );

   If it’s already set and lower, increase it. 256MB or 512MB are common recommendations for Elementor sites.

3. Save the file, clear caches, and retest.

For more detailed information on PHP memory limits, check the WordPress Codex.

Common Issues and Troubleshooting for Elementor Counter Not Working

Beyond the primary solutions, here are some specific scenarios and how to address them.

Issue: Elementor Counter Not Working – Stuck at Zero or Initial Number

This often points to a JavaScript loading issue or conflict.

• Revisit Solution 1 (Clear Caches): This is the most likely cause.
• Revisit Solution 3 (Plugin/Theme Conflict): A script from another source might be preventing the counter’s animation script (`waypoints.js` or similar) from running.
• Check for Script Optimization Plugins: If you’re using plugins like Autoptimize, WP Rocket, or similar to combine/minify JavaScript, try disabling JS optimization specifically for Elementor or excluding Elementor’s scripts from optimization.
• Check CDN settings: If you’re using a CDN, ensure it’s purging cached files correctly and isn’t serving old JS.

Issue: Counter Appears, But Numbers Are Incorrect/Static

If the counter shows a number but doesn’t animate or shows the wrong number, it’s usually a configuration error or a subtle script conflict.